RevOperations: Experience & Retention MasteryMay 16, 2023
RevUp Mastery has a singular goal: to elevate our industry as a whole by partnering with those who genuinely care about proving our concepts through digesting, adopting and implementing our customized solutions with integrity. Every one of our offerings were built in stealth mode with industry-leading trusted partners before we brought them to market. We are here to customize solutions that take your business to the next level. In this blog post, we'll explore the exciting world of RevOps and why it was vital for me to selflessly dig this well until I hit premium oil. If this resonates with you, then my specialized team is a blessing crafted just for you.
Is Retention Keeping Your Foot Off the Growth Pedal?
One size does not fit all, which is why we are extremely selective with our partners. Being a young but incredibly talented specialized firm comes with its challenges. People are out here ready to take advantage and exploit every opportunity to steal our hard work. However, just as you are a master of your craft in a competitive landscape, we too are masters of ours. We will work with you, side by side, to stay vigilant and navigate all challenges that come our way.
Many know me as a founding top-performing BDM (closer) of our industry, but my investing and property management career actually began in operations. From streamlining tenant and owner experience to leasing verifications and ensuring proper tool tracking for maintenance techs, I have mastered it and sourced talent who has done the same; just for you. So, when I say we deeply understand that every business has unique needs and goals, I mean it. Owner and tenant retention meant the world to me when I started my property management career and still does.
There is nothing I hate more than having to decline a misfit prospect or diffuse a refund request due to a ball being dropped outside of my court. Experience was vital to the success of our property management mission and I did everything in my power to ensure both our owners and tenants were treated with the utmost respect while looking out for the best new clients to hand over to my ops team. This is why RevUp specializes in creating personalized operational procedures that support your ideal scale path, whether you aim to build and maintain an ideal portfolio for generations to come or sell to an M&A master. With my expert team, we will assess your current business structure and provide recommendations designed to exceed your business's needs and goals.
Customized Org Structures, Operating Procedures & the Power of Specialized Vendors
Imagine having a well-oiled machine that runs seamlessly as your business grows. Our team will work closely with you to create customized operating procedures that optimize performance and drive efficiency. Whether it's streamlining workflows, ensuring proper adoption of your SaaS solutions, implementing best practices, or identifying areas for improvement; we've got you covered.
We are not a jack of all trades; we are the ace of spades in our field. If internalization isn't the best move for you at the moment, we'll go the extra mile to ensure your business gets the specialized support it needs. There are areas outside of our expertise that will achieve your goals and we happily refer our trusted network of vendors who provide those expert solutions to our clients. Consider us your strategic partners, committed to connecting you with the right resources at the right time to ensure massive return on investment.
Let's Crush Your Goals, Together!
We are more than just a consulting service – we are truly your partners on the road to success. We are personally invested in your goals and dedicated to helping you navigate the complexities of scaling your business. Together, we will assess, recommend, and implement top-performing organizational strategies and structures, SaaS Solutions, trusted external vendor referrals, internal optimization initiatives and more.
Are you interested in learning how we have helped private investors who own and manage over 3,000 properties to third-party experts managing 15,000+ properties streamline operations to support their massive growth goals in addition to retaining their employees and clients at a higher rate? Each of our incredible partners were looking to keep the pedal on their RevSales metal but were held back due to operational bandwidth and are now growing and performing beyond our wildest dreams. If so, book some time with one of my incredible Partnership Executives, who are always eager to connect with genuine prospective partners!
Author: Maya Madden, Founder & Owner of RevUp Mastery